Cardiff Airport set out to improve the customer experience at the Airport. In order to do this they identified certain key areas of the Airport that could be improved. One area identified was the Central Search Area. It was agreed that this would need reconfiguration and refurbishment with the aim of making it more customer friendly and improving the speed of the overall screening process.

Burroughs were involved in the project from the early stages, producing cost plans and establishing a project schedule, allowing Cardiff Airport to approve capital investment. Burroughs administered the tender and procurement stages and prepared the contract documentation using the JCT Intermediate 2011 Contract. Burroughs acted as Contract Administrator through the construction process, managing change control, issuing relevant certificates at key milestones, co-coordinating site meetings and inspections and agreeing completion of the project, including the Final Account.